Refund Policy
Clear Guidelines for Refunds and Cancellations
Understanding our refund procedures for membership, services, and events
ORObiz Refund Policy
This Refund Policy outlines our guidelines for refunds and cancellations for various services offered by ORObiz. Please read this policy carefully before making any payments.
Membership Fees
Annual membership payment terms
Standard Policy
Membership fees are non-refundable once payment is processed
Partial Refund
50% refund considered within 7 days of payment
Note: Membership can be carried over to legal heirs. Refunds processed within 15 business days if approved.
Subscription Fees
Monthly subscription terms
Non-Refundable
Monthly subscription fees are non-refundable
Cancellation
Takes effect from next billing cycle
Important Points
- Non-payment beyond 15th: Login inactivation
- Non-payment beyond 30th: Service suspension
- Late payment: -100 activity points/day
Service Fees
Digital marketing & SEO services
Standard Policy
Non-refundable once service has commenced
Exception Cases
Refund considered if service not delivered as promised
Service Agreement Basis
Refunds for services are considered based on the specific service agreement terms and conditions. This includes digital marketing, SEO, and other business enhancement solutions.
Event & Meeting Fees
Special events and training sessions
Standard Policy
Event fees are non-refundable
Exception
Refund if event canceled by ORObiz
This includes special networking events, training sessions, workshops, and other organized gatherings.
Dispute Resolution
How to request refunds
Submission
Submit requests to support@orobiz.net with details
Processing
15 business days for approved refunds
Required Information
- Member name and contact information
- Payment reference number
- Reason for refund request
- Supporting documents if applicable
Refund Policy Summary
Quick reference for different fee types
| Fee Type | Refund Policy | Processing Time | Exceptions |
|---|---|---|---|
| Membership Fees | Non-refundable | 15 business days | 50% within 7 days of payment |
| Subscription Fees | Non-refundable | N/A | Cancellation from next cycle |
| Service Fees | Non-refundable | Case by case | If service not delivered as promised |
| Event Fees | Non-refundable | If applicable | If canceled by ORObiz |
Important Notes
- All refund requests are subject to review and approval by ORObiz management
- Refunds are processed to the original payment method only
- Any bank or transaction charges will be borne by the member
- Refund processing time may vary based on payment method and bank procedures
Contact Information
For refund inquiries or to submit a refund request
support@orobiz.net
Website
www.orobiz.net
Response Time
7-10 business days
For any privacy-related inquiries, data access requests, or to exercise your rights
This Refund Policy is effective as of December 2025 and supersedes all previous versions.
ORObiz reserves the right to modify this refund policy at any time without prior notice.